Refund and Return Policy
At ThemeGet.org, customer satisfaction is at the heart of everything we do. That’s why we offer a transparent and fair refund policy for all purchases. Please read the following guidelines carefully to understand your rights and our procedures regarding refunds.

1. General Terms

Due to the digital nature of our products, all sales are considered final once the item is delivered. However, under specific conditions outlined below, a refund may be granted.
All refund requests must be submitted within 7 days from the date of purchase.

2. Eligible Refund Conditions

Refund requests will be evaluated if one or more of the following applies:

  • The product does not match the features or description provided.

  • A technical issue is present and cannot be resolved by our support team.

  • The wrong product was delivered.

3. Non-Refundable Conditions

Refund requests will not be accepted in the following cases:

  • The product has been misused or modified by the customer.

  • The customer has simply changed their mind.

  • All product details were clearly stated in the preview or description prior to purchase.

4. Refund Process

Once your refund request is approved:

  • The refund will be processed within 7 business days.

  • The payment will be returned using the original payment method.

  • Delays due to banking procedures are beyond our control.

5. How to Request a Refund

To submit a refund request, please follow these steps:

  • Contact our customer support at [Your Email Address].

  • Provide your order number and a detailed explanation of your reason for the request.

  • Our support team will review your request and respond accordingly.

6. Contact Us

For any questions or refund-related inquiries, feel free to reach out through the following channels:

  • Email: [Your Email Address]

  • Phone: [Your Phone Number]

At ThemeGet.org, we are committed to delivering high-quality service and support. If you encounter any issues, our customer service team is always here to assist you.